NetWaiter Privacy Policy

Your privacy is very important to us. We do not sell or rent your personal information to any external company for their marketing purposes. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. If you have any questions, you may send Email to privacy@netwaiter.com.

Overview

The privacy practices of this statement apply to our services that are available under the domain and sub-domains of www.netwaiter.com (the "Site"), including our services accessible via the websites of companies that license our services and software. By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site. 

This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information.

Information We Collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that will be most likely to meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.

If you choose to use our services, we may require you to provide contact and identity information, billing information (including, but not limited to, certain credit card information), and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature. Once you give us your personal information, you are not anonymous to us.

We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect, and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you go to next (whether this URL is on the Site or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Site and you may be required to reenter your password more frequently during a session. We do not control the use of cookies by third parties.

We retain information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law. If you send us personal correspondence about your activities on the Site, we may collect such information into a file specific to you.

Our Use of Your Information

We use your personal information to facilitate the services you request. We may use your personal information in a file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems, collect fees owed, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity, and to enforce our User Agreement (if applicable) or otherwise described to you at the time of use. At times, we may look across multiple users to identify problems or resolve disputes, and in particular, we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions, and for accuracy.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product capabilities, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, to provide you with a smooth, efficient, safe and customized experience while using the Site.

Our Disclosure of Your Information

As a matter of policy, we do not sell or rent any of your information to any external third party for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business while providing our services.

External Service Providers

There are a number of separate services offered by third parties that we refer to as external service providers that may be complimentary to your use of the Site. If you choose to use these separate services, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy. We do not disclose your personal information to external service providers unless you provide your explicit consent. With your consent, we may provide some of your personal information to the external service provider offering such services for your convenience. To prevent our disclosure of your personal information to an external service provider, you can decline such consent or simply not use their services. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

Internal Service Providers for Our Operations

We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product, and service operations that we provide to you and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced NetWaiter related operation, unless you have explicitly agreed or given your permission to them for additional uses. In some instances, the internal service provider may collect information directly from you. In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy.

Other Corporate Entities

Much of our data is available and shared with our subsidiaries and joint ventures that are committed to serving your online needs and related services. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their users and are no less protective than those described in this document, to the extent allowed by applicable law. NetWaiter, its subsidiaries, joint ventures, or any combination of such, will share some or all of your personal information with another business entity, should we plan to merge with, or be acquired by, that business entity. Should such a combination occur, we would require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.

Legal Requests

NetWaiter cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the NetWaiter community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, Email address, Username history, and fraud complaints without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example, without limiting the foregoing, we may be forced to disclose personal information to the government or third parties under certain circumstances and third parties may unlawfully intercept or access transmissions or private communications with intentions to abuse or misuse the information. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information will always remain completely private.

Use of Email Tools

NetWaiter, our clients, and our users do not tolerate Spam. You may not use Email services that we offer to send Spam or otherwise send content that would violate our User Agreement. We do not permanently store Email messages or the Email addresses sent from these tools.

Control Your Password

You are responsible for all actions taken with your Username and password. Therefore, we do not recommend that you disclose your NetWaiter password to any third party. If you choose to share your Username and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Accessing, Reviewing, and Changing Your Personal Information

We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering the new information yourself. Generally, we will not modify your personal information based on your request because it is very difficult to authenticate your account manually. You can change your Username, Email address, contact information, financial information, and user preferences online. You must promptly update your personal information if it changes or is inaccurate.

Upon your request, we will deactivate your account, contact information, and financial information from our active databases. To make this request, please Email privacy@netwaiter.com . Such information will be deactivated as soon as reasonable possible based on your account activity and in accordance with our deactivation protocol.

We will retain in our files some personal information you have requested to be removed in order to prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and comply with legal requirements as permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, different rules may apply to the use or disclosure of the information you disclose to them. Since NetWaiter does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others.

Security

Your information is stored on NetWaiter's servers located in the United States. We use procedural and technical safeguards to protect your personal information against loss or theft, as well as unauthorized access, and disclosure to protect your privacy, including encryption, "firewalls", and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.

Notice

We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms, unless otherwise specified, shall immediately become effective when posted on the Site.

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